Privacy Policy
CARE TECH Integrated Facilities Management is committed to protecting the privacy of our customers, stakeholders, and visitors. This Privacy Policy outlines our practices for collecting, using, and protecting your information in connection with our services, including Owners’ Association management, financial management, service-fee collections, and project management.
By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide our services effectively:
- Personal Information: Includes your name, email address, phone number, and any other personal details you provide to us directly.
- Financial Information: For financial management and service-fee collections, we may collect payment details such as bank account information, billing addresses, and transaction history.
- Property Information: Details related to your property or association, such as unit number, association name, and contract details, to facilitate the management of Owners’ Associations.
- Technical Information: This may include IP addresses, browser type, and browsing activity on our website for analytic purposes.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Provision: To provide management services, financial oversight, and Owners’ Association administration.
- Billing and Collections: For processing payments, managing accounts, and facilitating service-fee collections.
- Communication: To respond to inquiries, provide customer support, and send relevant information about services or updates.
- Project and Contractor Management: To coordinate projects and manage contractor engagements.
- Legal Compliance: To comply with applicable laws and regulations, including record-keeping and reporting obligations.
3. Sharing Your Information
We will not share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processing, financial auditing, and project management.
- Legal Compliance: If required by law or in response to a lawful request, we may disclose your information to regulatory or law enforcement authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners as part of the transaction.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access controls.
5. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request that we correct or update your information if it is inaccurate.
- Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Objection and Restriction: Object to or request restrictions on the processing of your information.
To exercise any of these rights, please contact us using the details provided below.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Financial and transactional records may be retained for a longer period to comply with legal obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. The updated policy will be posted on our website, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CARE TECH Integrated Facilities Management